Contact Us
We're here to help! Whether you have a question about your order, need assistance with a return or exchange, or simply want to get in touch, our customer support team is ready to assist you.
Customer Support
Please feel free to reach out to us through any of the following channels:
- Email: usmanijaz5310@gmail.com
- Phone / WhatsApp: +92 315 4468786
Support Hours
Our customer support team is available during standard business hours (Sunday to Thursday, UAE time). We aim to respond to all enquiries within 24 hours.
Order Enquiries
For the fastest response regarding an existing order, please have your order number ready when contacting us. This will help us assist you more efficiently.
Returns & Exchanges
If you would like to initiate a return or exchange, please review our Refund & Exchange Policy and then contact us with your order details.
Shipping Enquiries
For questions about delivery timelines, shipping charges, or tracking your order, please visit our Shipping Policy page or contact us directly.
We value every customer and are committed to providing you with a smooth and pleasant shopping experience. Thank you for choosing Dubai Mahal.